Kategorie: Allgemein

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Allgemein

Diebstahl aus dem Auto – ein Erfahrunsgbericht

Gestern wurde in mein Auto eingebrochen – und zwar genau hier:


Größere Kartenansicht
Das ist eigentlich eher ein „schicker“ Bezirk in Düsseldorf, handelt es sich doch um das Linksrheinische Viertel Oberkassel. Ich habe genau um 9:21 mein Auto abgestellt (da war gerade das WDR5 Zeitzeichen zu Ende) und kam um 9:43 von der Hunderunde zurück, als ich feststellte, dass offensichtlich die hintere Seitenscheibe nicht mehr ihren Dienst wird verrichten können:
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Und Taraa: die im Fußraum hinten hinter dem Fahrersitz liegende Aktentasche samt MacBookPro, UMTS karten, Personalausweis, diversen EC Karten, Führerschein…. war wech!
Passanten haben natürlich nichts gesehen – auch nicht die Taxifahrer um die Ecke. Bin also direkt zur Polizei gefahren, die den Schaden und die anzeige aufgenommen haben und meinten, dass das wohl öfter dort passiert: klassische Beschaffungskriminalität. Wer mich kennt weiss, dass ich eigentlich ein recht ruhiger und toleranter Zeitgenosse bin – aber der Gedanke, dass irgend so ein @!@@*!!*@ Junkie mit meiner Tasche und meinem Notebook rum hampelt, macht mir schon zu schaffen.
Gut, dass ich mein Telefon dabei hatte um alle Dienste (Sparkasse etc.) schnell anzurufen – gut auch, dass man bei der Sparkasse einen persönlichen Ansprechpartner hat, der sich um alles kümmert: Kreditkarten, EC-Karten und ja: TAN Liste….
Nach dem Schock kommen ja bekanntlich die Aufräumarbeiten wozu gehört: Geburtsurkunde organisieren, neuen Personalausweis, erst dann neuen Führerschein etc… Und ich muss sagen: ich war absolut überrascht von dem Kölner Stadt Callcenter die mich super gut beraten haben („Denken Sie auch an Ihre Krankenkassenkarte“ – „Stimmt, da hab ich noch gar nicht dran gedacht!“)… Man kann die vorbereitenden“Arbeiten“ wirklich sehr gut Online durchführen – und ich hoffe, dass das dann auch auf dem Amt „persönlich“ alles so gut klappt.
Aber richtiger Käse: das Thema Versicherungen: Nein, keine wird wohl zahlen! Weder die KfZ, noch die Hausrat – Notebooks in Autos – überall ausgeschlossen! WTF? Ich bin super viel im Auto unterwegs, und mein „mobiles Büro“ ist immer dabei. Mein Notebook wäre versichert gewesen, wenn es zu Hause gestohlen worden wäre – nur, dass ich ca. 75% meiner Zeit unterwegs bin und eben nicht zu Hause. Hier ist für den „mobilen Arbeiter“ von heute wohl noch kein entsprechender Versicherungstarif entwickelt worden. Vielleicht habe ich Glück und das Care Paket von Gravis, dass ich bei dem Notebook das erste mal mit dazu gekauft hatte, greift – sind aber immerhin noch 530 EUR Selbstbeteiligung.
Wie dem auch sei – dank Subversion hält dich der Datenverlust wohl in Grenzen (nen paar Sachen gehen immer Futsch bei so was) – aber vielleicht gewöhn ich mir doch an, noch mehr auch in die Dropbox zu legen.
Insgesamt ist da aber mit verlorener Arbeitszeit etc. ein richtiger Schaden entstanden – rein monetär. Aber was eigentlich noch mehr weh tut ist der Gedanke, das fremde Menschen jetzt mit meinem Eigentum irgendwas machen. Falls also bei Ebay jemand ein gebrauchtes MacBook Pro 13″ (August 2009) mit 4 GB RAM findet, gebt mir doch kurz bescheid – genau so meine Tasche: eine echt schöne (hach, mit so viel Patina…) JOST Ledertasche im ca. DIN A4 Format, wo der Tragegriff schon ein wenig eingerissen ist…
UPDATE: the serial of my macbook was : SWQ9252JW66D – just in case someone might have bought the MB on ebay: Sorry boy, this was mine…


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Wow, so nen Whiteboard möchte ich haben…

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Just a test – please ignore… ;)

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Twitter as Sales tool – yet another story

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I just stumbled upon a german platform called susuh.de, and they are offering a service to find local service-providers like haircutters, groceries or what ever. So what makes them unique is the ability to send a request via twitter to the platform. I personally haven’t tried the service yet (just because there’s no party to make at the moment and I don’t need a beer supplier currently 😉 ) but I think it’s the right way to get the users where they are: mobile. Just type something like „@brauche beer this evening“ and your request is posted to the platform and matched against a supplier, who dmessages you an offer. No need for registration here!

That’s a very inspiring and barrier free way to get users on your platform. Congrats to susuh.de, and good luck!

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The silversurfers are coming,or the interconnected family ;)

My parents just went on holidays to switzerland – and what was the first thing they did? They called me on the phone to say „boy, everything is fine – we are in switzerland – by the way: go to the grindelwald webcam section and say hi!“ I did, and there they were, sitting in front of the webcam. Damn, let anybody say, the silversurfers don’t know how to use the web 😉

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twitter sales becomes reality

I was looking for a hotel in London the other day, and tried an experiment: post my search on twitter and see what happens. And there you go:

Just some minutes after my post I got retweetet by @frau_one and about 3 minutes later, @ukseries (service with trips to england, tickets, events etc.) followed me. So far so good – but I was really delightet when @smlGEM sent me an offer for a hotel room in their house about 2h later (sorry, guys: you sure have a wonderful hotel – check them out here – but I just can’t afford it). The tweet was very nice, nothing like „cheapest price in town“ but with all relevant information:

smlGEM @fredl We still have rooms @ St Martins Lane for the 25th We’re located by Covent Garden, w/e theatres and Trafalgar Sq. http://bit.ly/TBEmo

Now this shows the strentgh of interconnectivity and listen to the real time web – I see a huge potential in there – and it seems to be reality, about what I wrote the other day, about selling products on twitter.

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The BMW R1200 GS Adventure

IMG_0123.JPGBeen on a weekend trip with my best friend, and we each were riding the BMW R1200 – damn, what a great piece of technology. The boxer ca. 100 hp strong engine comes with 6 gears, with 3 and 4 for the „big push“ 😉 While it’s been rather difficult to handle the ca. 300kg in slow curves, when its „running“ the driving experience is unbelievable for an enduro. Full throttle in the 2nd or 3rd gear really lifts the front wheel, and leaves these japanese plastic bombers in a dark dust 😉

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P2P filesharing and the impact on the (video-, movie-, nameit-) industry

I often read articles like „P2P filesharing doesn’t have impact on the music-industry: the music industry is just not able to find new business models“. I thought about that, and I found a point I can understand the industry spending millions on lawsuits against filesharing users.

One often brought argument is

„people are willing to pay for digital content, because in stores like itunes the quality of the content is great and the delivery is fast.“

Yeah, but: If a user can chose between a clean user interface, good quality, a big catalogue and if it’s free or he has to pay: he will chose the free version.

I came across coda.fm: a torrent site with an extraordinary clean interface, very good information about the artists, albums etc., common functions like „people who liked this music, also liked that etc.“. This is a threat to the music industry. When torrent sites start to act like coda.fm there’s no need anymore to go to a store and buy your content legally – or just because of the „legal“ reason. The music industry is fighting for that.

That’s why I don’t believe in concepts like Nokias „comes with music“ – every dataplan enabled phone is able to play last.fm which is perfect for my free preferred music on the go. But when I pay for music (and I actually do, be it a subscription or a pay-per-listen plan) I want to own it.

So, in some ways I can understand the industry: with torrent sites getting more and more „professionel“ I don’t see revenues for them anymore.

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Selling products on twitter

A friend of mine works for a pr agency, and she is currently evaluating the use of twitter for one of their customers – an online shop in germany . She came up with an idea, which from my first impression, sounded brilliant: use the direct contact to potential customers from twitter, and tell them about the products in the online shop, when they talk about a demand in their tweets.

After some consideration I found it difficult: where is the small line, when selling becomes spamming, or positive ment information. So, its all about the style, how the company is adressing their customers. For example:

@fredl: „Damn, I need a new notebook, but can’t decide which to take“

@notebooksellingeshop: „@fredl, take this one: <link>! Its the best and cheapest price out there“

I find this annoying: this is like salesmen in former times came to your door, trying to sell an abonnement for a newspaper.

Another, in my opinion, positive attempt would be:

@fredl: „Damn, I need a new notebook, but can’t decide which to take“

@notebooksellingeshop: „hey @fredl, looking for a notebook? What exactly is your demand, maybe we have a product which fits your needs. Do you use it for business? Are travelling a lot? Or is it more for home use, like games, movie editing etc.“ (Well yes, shorten this to 140 😉 )

@fredl: „hey @notebooksellingeshop, basically it needs to be small, ‚cause i’m travelling. Heard something about „netbooks“ – got that? „

@notebooksellingeshop: „hey @fredl, have a look in our shop <link>. This notebook has been tested by <hardwaretestmagazine> with 5 stars, an we think, we offer it to you for a fair price. It’s 13″ wide, and the aku lives for about 4h.“

So, this is an attempt on how to communicate with your customers. And guess what? It’s not magic. It’s just the „old-fashioned“ way on how to be polite, and sell respect to your customers.

In addition, there’s been a cool interview with uservoice.com on #building43: Watch it and learn how to put your ear on your customers needs.

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Twitter is killing RSS

I’m using bloglines since 2003 as my webbased RSS aggregator, and for years it has been my site of choice to start the day: where’s a new article, where’s a new discussion going on. But since some month I experience my twitter client (seesmic for the moment) to be the first place to go – why? Because it works like a user-filtered aggregator of the news going on. I suppose 70-80% tweets of my friends contain links to interesting articles and news. Since I’m trying to keep a „clean“ following list, I trust the posted links as „relevant“ for me. Therefore it might be a good idea for a search engine to filter those tweets, wich really conatin links – ‚cause I’d trust them more and would follow them more often than plain, „machine“ based link results. It might be a good idea for google to add this filter and place them at the top of their result list as a mix of „trusted“ sources and algorithm based results.